Job Posting
Information Systems Help Desk - IT
Information Systems Help Desk
GENERAL SUMMARY
Responsible for maintaining the local area network and all personal computer workstations from a hardware and software perspective. Troubleshoot problems, and resolve hardware and software problems. Supports system users, maintains databases, and creates and generates department reports. Installs and maintains PC software, printers, and peripherals. Answers user PC and software questions, serves as liaison with vendors, and assists with software training.
ESSENTIAL JOB DUTIES:
Maintain and administer the local area network computer system, including file, print and communication services, as well as a wireless network.
Provide hardware and applications support to end users. Install new workstations and upgrade equipment and software as needed.
Maintain and document the computer back up system. Also ensure proper system security is maintained based on approved access of users.
Provide management with information regarding current and future technologies as pertains to organizational needs, improving systems currently in place, and identifying opportunities for further enhancements.
Evaluate and recommend hardware and software for company use.
Maintain PAC's (x-ray system) server, respiratory server and software.
Assists users with accessing systems and software. Answers questions and assists with training users on various PC based software systems (i.e., Microsoft Office, Windows 2000 Pro, Server 2003 and 2000, UnixWare 7.0, Microsoft Office, etc.).
Installs and maintains department's PC software, printers, and peripherals.
EDUCATION AND EXPERIENCE REQUIRED:
Demonstrated knowledge of Personal Computers and software applications.
Associates Degree or three years of PC/IT Help Desk experience
Experience in Healthcare IT a plus
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Additional Information
Shift : Day
Closing Date: 04/05/2019
Contact Information
Beth Cavanah - Director of Human Resources
Human Resources
615 Old Symsonia Rd
Benton, KY 42025
Email: beth.cavanah@marshallhospital.net
Phone: 270-527-4865 |
